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7405 Industrial Road
Florence, KY 41042
P 800.877.7405
F 859.525.7654 |
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We understand how important your work is to you. Concern about quality should be the furthest thing from your mind.
From the moment your materials arrive at our facility, rest assured your project will be done right. Our name is attached to everything we do and we take pride in striving to do it right the first time, every time.
We believe there are two critical components necessary to consistently deliver a high quality product. The first is an understanding of the customer's needs for each job produced. This is handled through a stringent proofing process that is designed to capture exactly what the final product will look like. These proofs then become the guide for all subsequent processes. We can match press sheets to our proofs because each of our presses is uniquely
fingerprinted according to industry color standards. A color curve is then applied to the digital files to ensure press variables are accounted for.
The second component is flawless execution in manufacturing. Once color match is achieved, Nielsen's well-defined workflows and standard operating procedures ensure consistent quality throughout the length of the run.
We'd like to be able to tell you that the process is perfect but mistakes do occasionally happen. In our quest for perfection, we utilize a comprehensive root cause analysis and corrective action system. We strive to ensure that the same mistake only happens once.
Simply stated - we stand behind our work. Nielsen IS quality.
- Consistent, reliable quality has significantly reduced incoming material "touch points" at several customer sites by allowing them to bypass incoming inspections (ship to stock programs)
- A defect rate of .005 for one customer's print collateral program during 2001 (based on 37 million printed pieces) meant less down time on their inserting equipment
- Nielsen has improved our internal "cost of quality" by 55% over the last 3 years. This reduction of waste and greater efficiencies translates into more competitive pricing to our customers
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